Small Business solutions to keep you on top

Memberships We Provide

Our IT services for small businesses are for companies with a 1 – 20 computer node network infrastructure. JG Technologies will work side by side with you to maintain your computer systems and keep them up to date and running smoothly and efficiently. Our goal is to help your small business achieve its aspirations and the goals you have set for it by standing behind you and solving the technology concerns that it takes to launch your company to the next step. Small businesses are what make this community what it is. From the pet store helping animals to get a home, to the local variety store providing snack food and a movie for a night in, we are here to help.

If you have any questions relating to our Memberships, or any other questions, please feel free to phone or email us anytime, Day time phone number is 905-912-7003, evening phone number is 905-570-7751. You can directly contact Jeff Barnhart or Greg Bishop through email at Jeffbarnhart@JGTechnologies.ca, Gregbishop@JGTechnologies.ca respectively, or leave an email in our general Information Mailbox at Generalinfo@JGTechnologies.ca. We look forward to hearing from you.

Silver Membership Weekly Membership

Service Provided	Frequency of Service
Anti-virus updates, Spy-ware updates	1 Time
Virus scan, Spy-ware scan	1 Time
PC Optimization	1Time
O.S. Security patch test and install	As needed
5 Calls of Telephone Support	Any Time
2 Hours On-Site Technical Support	Any Time
3 Remote Desktop Support Sessions	Any Time
Electronic News Letter	Every Friday
Account on our Website	1 Time

Gold Membership Monthly Membership

Service Provided	Frequency of Service
Anti-virus updates, Spy-ware updates	1 Day per week
Virus scan, Spy-ware scan	1 Day per week
PC Optimization	1 Day every 2 weeks
O.S. Security patch test and install	As needed
10 Calls of Telephone Support	Any Time
10 Hours On-Site Technical Support	Any Time
12 Remote Desktop Support Sessions	Any Time
Network Mapping Package	1 Time
Vulnerability Assessment	1 Time
Electronic News Letter	Every Friday
Account on our Website	1 Time

Platinum Membership Yearly Membership

Service Provided	Frequency of Service
Anti-virus updates, Spy-ware updates	1 Day per week
Virus scan, Spy-ware scan	1 Day per week
PC Optimization	1 Day every 2 weeks
O.S. Security patch test and install	As needed
24/7 Unlimited Telephone Support	Any Time
15 Hours On-Site Technical Support	Any Time
15 Remote Desktop Support Sessions	Any Time
Network Mapping Package	1 Time
Vulnerability Assessment	1 Time
Electronic News Letter	Every Friday
Account on our Website	1 Time

Services in Detail

Antivirus and Spy-ware Updates/Scans

Antivirus Databases grow out of date quickly with the new development of Viruses everyday. We will check to make sure the database is up to date and consistent once a week so the chance of virus infection is brought to a minimum. With Antivirus software, so does a Spy-ware database grow out of date quickly. Spy-ware is an intrusive problem that needs just as close attention then Antivirus. At JG Technologies, minimizing the risk to your computer systems and data is an essential part of our commitment to you.

Network Mapping Package

Network Mapping is a collection of information about your existing network, such as where computers are plugged into the router (Topology Report), a sub-netting layout (if applicable), what network devices are running on your network like printers, faxes and IP Telephones. The Network Mapping package will help in speeding up the troubleshooting of problems so that your network continues to run with little as possible downtime.

Weekly Newsletter

JG Technologies provides an Electronic Newsletter that keeps you up to date on the latest technology trends, Software and problems related to technology that businesses like yours are experiencing. The newsletter is provided every Friday to members and clients of JG Technologies.

PC Optimization

Servers/Computers run sluggish after use. JG Technologies will keep your systems running optimally by cleaning temp directories, performing regular antivirus scans, defragmentation of the hard disks and cleaning the memory are just a few things JG Technologies will do to keep your systems running seamlessly.

Technical Support

With each membership comes a different amount of Support. All memberships include Telephone support, On Site Support, and Remote desktop support. Most support will be done through Telephone and Remote desktop sessions. Onsite support will be done in the case these do not suffice.

Operating System Updates

Microsoft releases security hot fixes, and service packs. To keep your operating system secure it is of extreme importance the releases from Microsoft be tested and installed on your system. JG Technologies will test and install the necessary releases on your systems to keep your servers/computers secure.

Vulnerability Assessment

With Gold and Platinum packages comes a vulnerability assessment. JG Technologies will ethically hack your network to ensure your network data and devices are protected from malicious attacks. A report and suggestions as to the steps necessary to secure your network will be provided to the client as part of the membership agreement.

	Antivirus and Spy-ware Updates/Scans Antivirus Databases grow out of date quickly with the new development of Viruses everyday. We will check to make sure the database is up to date and consistent once a week so the chance of virus infection is brought to a minimum. With Antivirus software, so does a Spy-ware database grow out of date quickly. Spy-ware is an intrusive problem that needs just as close attention then Antivirus. At JG Technologies, minimizing the risk to your computer systems and data is an essential part of our commitment to you.
	Network Mapping Package Network Mapping is a collection of information about your existing network, such as where computers are plugged into the router (Topology Report), a sub-netting layout (if applicable), what network devices are running on your network like printers, faxes and IP Telephones. The Network Mapping package will help in speeding up the troubleshooting of problems so that your network continues to run with little as possible downtime.
	Weekly Newsletter JG Technologies provides an Electronic Newsletter that keeps you up to date on the latest technology trends, Software and problems related to technology that businesses like yours are experiencing. The newsletter is provided every Friday to members and clients of JG Technologies.
	PC Optimization Servers/Computers run sluggish after use. JG Technologies will keep your systems running optimally by cleaning temp directories, performing regular antivirus scans, defragmentation of the hard disks and cleaning the memory are just a few things JG Technologies will do to keep your systems running seamlessly.
	Technical Support With each membership comes a different amount of Support. All memberships include Telephone support, On Site Support, and Remote desktop support. Most support will be done through Telephone and Remote desktop sessions. Onsite support will be done in the case these do not suffice.
	Operating System Updates Microsoft releases security hot fixes, and service packs. To keep your operating system secure it is of extreme importance the releases from Microsoft be tested and installed on your system. JG Technologies will test and install the necessary releases on your systems to keep your servers/computers secure.
	Vulnerability Assessment With Gold and Platinum packages comes a vulnerability assessment. JG Technologies will ethically hack your network to ensure your network data and devices are protected from malicious attacks. A report and suggestions as to the steps necessary to secure your network will be provided to the client as part of the membership agreement.