Medium sized business solutions to maximize profitability

Our Medium sized business IT services are for the 21- 100 computer sized companies. Network infrastructure maintenance for a network of this size is more work then that of a 1 – 20 computer node network. Our certified professionals that are employed with us at JG Technologies thrive on maintaining networks of this size. We will work side by side with you to maintain audit policies, Security policies to ensure your network is safe, and in the case of a malicious attack the proper steps can be taken to find who penetrated the network. Along with disaster recovery strategies to ensure in the event of a disaster whether natural or malicious, your data can be restored with little downtime. If you have any questions relating to our Memberships, or any other questions, please feel free to phone or email us anytime, Day time phone number is 905-912-7003, evening phone number is 905-570-7751. You can directly contact Jeff Barnhart or Greg Bishop through email at Jeffbarnhart@JGTechnologies.ca, Gregbishop@JGTechnologies.ca respectively, or leave an email in our general Information Mailbox at Generalinfo@JGTechnologies.ca. We look forward to hearing from you.

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  Silver Membership                      Weekly Membership

Service Provided	Frequency of Service
Anti-virus updates / Spy-ware updates	1 Day per week
Virus scan / Spy-ware scan	1 Day per week
O.S. Security patch test and install	As needed
PC Optimization	1 Time per month
10 Calls of Telephone support	Any Time
6 Hours On-Site Technical support	Any Time
Remote management of users, groups, computers	Any Time
Remote DHCP management	Any Time
5 Remote Desktop Support Sessions	Any Time
Network Mapping Package	1 Time unless requested
Vulnerability Assessment	1 Time unless requested
Electronic News Letter	Every Friday
Account on our Website	1 Time

    Gold Membership                      Monthly Membership  

Service Provided	Frequency of Service
Anti-virus updates / Spy-ware updates	1 Day per week
Virus scan / Spy-ware scan	1 Day per week
O.S. Security patch test and install	As needed
PC Optimization	1 Time per month
30 Calls of Telephone support	Any Time
16 Hours On-Site Technical support	Any Time
Remote management of users, groups, computers	Any Time
Remote DHCP management	Any Time
20 Remote Desktop Support Sessions	Any Time
Network Mapping Package	1 Time unless requested
Vulnerability Assessment	1 Time unless requested
Electronic News Letter	Every Friday
Account on our Website	1 Time

      Platinum Membership                  Yearly Membership  

Service Provided	Frequency of Service
Anti-virus updates / Spy-ware updates	1 Day per week
Virus scan / Spy-ware scan	1 Day per week
O.S. Security patch test and install	As needed
PC Optimization	1 Time per month
24/7 Unlimited Telephone support	Any Time
24 Hours On-Site Technical support	Any Time
Remote management of users, groups, computers	Any Time
Remote DHCP management	Any Time
25 Remote Desktop Support Sessions	Any Time
Network Mapping Package	1 Time unless requested
Vulnerability Assessment	1 Time unless requested
Electronic News Letter	Every Friday
Account on our Website	1 Time

  

	Antivirus and Spy-ware Updates/Scans Antivirus Databases grow out of date quickly with the new development of Viruses everyday. We will check to make sure the database is up to date and consistent once a week so the chance of virus infection is brought to a minimum. With Antivirus software, so does a Spy-ware database grow out of date quickly. Spy-ware is an intrusive problem that needs just as close attention then Antivirus. At JG Technologies, minimizing the risk to your computer systems and data is an essential part of our commitment to you.
	DHCP Management DHCP is a mechanism built into most routers and Server operating systems that allow your computer IP addresses to be dynamically obtained. Management of DHCP includes additions of new scopes, removal of old scopes, and conflict determination and resolution. DHCP Management will be done remotely as required.
	Network Mapping Package Network Mapping is a collection of information about your existing network, such as where computers are plugged into the router (Topology Report), a sub-netting layout (if applicable), what network devices are running on your network like printers, faxes and IP Telephones. The Network Mapping package will help in speeding up the troubleshooting of problems so that your network continues to run with little as possible downtime.
	Weekly Newsletter JG Technologies provides an Electronic Newsletter that keeps you up to date on the latest technology trends, Software and problems related to technology that businesses like yours are experiencing. The newsletter is provided every Friday to members and clients of JG Technologies.
	PC Optimization Servers/Computers run sluggish after use. JG Technologies will keep your systems running optimally by cleaning temp directories, performing regular antivirus scans, defragmentation of the hard disks and cleaning the memory are just a few things JG Technologies will do to keep your systems running seamlessly.
	Technical Support With each membership comes a different amount of Support. All memberships include Telephone support, On Site Support, and Remote desktop support. Most support will be done through Telephone and Remote desktop sessions. Onsite support will be done in the case these do not suffice.
	Operating System Updates Microsoft releases security hot fixes, and service packs. To keep your operating system secure it is of extreme importance the releases from Microsoft are tested and installed on your system.  JG Technologies will test and install the necessary releases on your systems to keep your servers/computers secure.
	Vulnerability Assessment With Gold and Platinum packages comes a vulnerability assessment. JG Technologies will ethically hack your network to ensure your network data and devices are protected from malicious attacks. A report and suggestions as to the steps necessary to protect your network will be provided to the client as part of the membership agreement.